Terms and conditions
SESSIONS FEES
The session fee covers the photographers time and talent only, does not include any images and is due at time of booking. Session fees taken for any portrait photography session are non-refundable except in the event Fruzsina Jonas (photographer) cancels the booking. The Client may cancel a session at any time but in doing so shall forfeit any monies paid. If you or your children are sick, please give 24 hours’ notice to reschedule your session. If 24 hours’ notice is not given or client is a no show, there will be a £50 rebooking fee charged.
If client is more than 30 minutes late without informing Captured Magic photography and giving a reasonable explanation the session will be automatically cancelled.
Bookings need to be made through the online booking system at least 72 hours before the session. In the event of failing to fill in the booking form or paying the £99 retainer in time, no session will be carried out.
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PRICE OF PRODUCTS
Session fees do not include any images or products. Upon booking a session with Captured Magic Photography please make sure you have fully viewed the price list. It is presumed every Client has read the price list. As a guide clients generally spend between £499-£999 following any session.
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FULFILMENT OF OBLIGATIONS
There is no guarantee that any particular number of proofs will be produced. Proofs will be available for your in-studio view and order session within 4 weeks. All orders are due at this time. As creative artist, Captured Magic Photography will aim to select 20-30 images for your slideshow presentation. Captured Magic Photography is not obligated to provide the client with any images that are not already presented to them. Client is responsible for attending a view and order session. All portrait orders are final and cannot be changed or refunded for any reason.
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PROOFS/VIEW AND ORDER SESSION
Images are fully edited before presenting to Client. Additional edits are carried out at the discretion of Captured Magic Photography, and Captured Magic Photography reserves the right to charge the Client for additional editing to cover time involved.
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ARTISTIC INPUT
Captured Magic Photography shall not be liable to the Client for any failure, in whole or in part, to fulfil her obligations where failure arises as a result of an event or circumstances beyond her control, which may include (but are not limited to) equipment failure, inclement weather, illness or injury. The Client understands and accepts that the photographic coverage will be as Captured Magic Photography’s professional expertise determines. Special requests are not binding instructions although every effort is made to comply with the Client’s wishes. In the unlikely event of total photographic failure or cancellation of the contract by Captured Magic Photography liability shall be limited to a full refund of all monies paid.
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COPYRIGHT & REPRODUCTION
Copyright is retained by Captured Magic Photography at all times throughout the world. No image can be copied, scanned or reproduced in any form whatsoever without the prior consent of Captured Magic Photography. The Client may not alter or add to or manipulate a picture by any means or reproduce a picture in whole or in part as an element within, or as a montage with, another picture without Captured Magic Photography’s written permission. Permission to reproduce a picture for personal use (not commercial) is granted to the Client by Captured Magic Photography only when digital negatives are purchased and paid in full by the Client to Captured Magic Photography.
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USE OF PICTURES
Captured Magic Photography retains the right in all cases to use any pictures for the purposes of displays, advertising, portfolio, publication or promotion, of her work.
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RECEIPT OF PORTRAITS, WALL ART OR PRODUCTS
All orders are presumed to have been received in good condition unless the Client notifies Captured Magic Photography in writing of any discrepancy or error within 14 days of receipt.
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COOLING OFF PERIOD
All portraits, books, albums, frames, etc. are non-refundable. Orders cannot be cancelled due to the custom nature of the products. Orders are made to the Client’s personal specification, (i.e. image number, print size, frame style, etc.), the Client does not have the right to a cooling off period. By placing an order with Captured Magic Photography you are committing to buy the ordered products.
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RETURNS POLICY
Incorrectly supplied items and items of poor quality can be returned and will be replaced at no extra charge to the Client. Returns will not be considered for incorrectly ordered items or items ordered in error.
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DELETED IMAGES
All non-purchased images are deleted 3 weeks after your view and order session or 2 months after the photography session, whichever is sooner.
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* Cameras, mobile phone cameras and camcorders are NOT permitted during any session, in studio or on location without express permission from Captured Magic Photography.
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Captured Magic Photography shall be entitled to use her judgement regarding the style and artistic input in the production of pictures. This includes but is not limited to poses, props and number of images taken. Due the willingness of subjects it may not be possible to capture all the pictures requested, or images to the client’s full expectations. In the event of uncooperative children at a session of any kind, for any reason, Captured Magic Photography may not be able to capture any, or all the images the Client may have requested or expected. The Client is responsible for all children at all sessions.
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